October 14, 2022
Dynamics 365 (CRM)
Change Management: A Key Factor in a Successful Implementation
At Gestisoft, we have no choice but to start leading change because innovation and digital transformation are not feasible without an effective change management process. Sure, your CRM or ERP will work just fine without a change management strategy; however, the solution is likely to be underutilized, disliked, avoided and then abandoned at the organizational level.