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Microsoft Dynamics CRM Consultants

CRM Consultants in Toronto: boost your conversion and retention

Join 40,000+ businesses who have made Microsoft Dynamics CRM their main customer relationship management software.

Optimize your customer relations with Gestisoft, a Microsoft gold partner. Our CRM consulting services are personalized and dedicated to every business in Toronto.

Partnerships & Certifications

Learn everything about Microsoft Dynamics & PowerApps

Join a free workshop

Our CRM consultants are excited to welcome you to our free workshop, where we’ll demonstrate how Microsoft Dynamics CRM and PowerApps can transform your business processes.

Where do you see your business...

Without the correct CRM consulting services

Creating, maintaining and retaining customer relationships should be one of the top priorities of any successful business. But sometimes, it is not as easy as is sounds.

  • No tailor-made CRM platform

    You struggle to find a CRM platform that is personalized to your industry and business.

  • Disorganized customer data

    Your customer data is scattered and disorganized, making it difficult to have a clear view of your target audience.

  • Zero customer relationship

    Your business is not sure how to start, manage and retain customer relationship.

  • Missed sales opportunities

    Many businesses struggle to turn a hot lead into a sale due to poor follow-up strategies.

  • Lack of communication

    You cannot expect much progress either if your internal team is not aligned and in sync.

  • Unable to keep up with new tech

    With many businesses embracing digital transformation, you feel you’re lacking behind.

The right CRM consultant drives your business forward

Imagine a more efficient way to manage your customer relationships: an easier way to have access to your customer data that can help you make strategic decisions and improve your return on investment.

This is what a Customer Relationship Management (CRM) system is for. A CRM system is a powerful platform designed to help businesses manage and analyze their interactions with current and potential customers.

And that is why the right CRM consultant is crucial to ensure that you take full advantage of this platform. There are a lot of CRM consultants in Toronto, but with the right CRM consulting services, you will find it easy to make your choice, based on your specific business objectives and budget.

Businesses have done wonders thanks to CRM consultancy agencies

  • 74% of businesses have access to customer data thanks to CRM software
  • 47% of businesses can retain more customers due to their CRM system
  • Reports are more accurate by 42% thanks to the use of CRM software
  • Businesses that use CRM software can better forecast their sales by 42%
  • Sales conversion can increase by 300% with the use of CRM software
  • The use of CRM platforms can help businesses increase their revenue by 245%
  • And now it’s your turn to see those numbers in your business!

Gestisoft: Your CRM consultant in Toronto

With over 25 years of experience and a gold Microsoft partner, Gestisoft provides customized CRM solutions to businesses in Toronto. 

Our CRM consultants in Toronto work alongside each client to understand your business needs and come up with solutions that will optimize your business processes. 

Our core values lie in delivering cutting-edge solutions while promoting innovation and ensuring we have a positive impact in the tech industry.

You may contact us to book a free consultation at our office: 229 Yonge St Suite 400, Toronto, ON M5B 1N9.

Microsoft Dynamics CRM: Your number one CRM platform

Microsoft Dynamics CRM is a powerful, cloud-based Customer Relationship Management (CRM) platform designed to help businesses streamline their customer interactions, enhance sales and marketing efforts, and deliver exceptional customer service.

And Gestisoft specializes in providing personalized CRM consulting services in Toronto that will help build your own unique Microsoft Dynamics CRM.

  • Easy integration

    Microsoft Dynamics CRM can seamlessly integrate with other Microsoft products such as Outlook, Teams, Excel and Power BI for higher productivity.

  • AI and Automation

    Dynamics 365 CRM includes AI capabilities and Copilot that help businesses make data-driven decisions and to better understand your clients’ needs.

  • Flexible Architecture

    As part of the Dynamics 365 suite, Dynamics 365 CRM allows businesses to start small and scale up as their needs grow, allowing businesses to add more modules.

  • Omnichannel Capabilities

    Businesses can engage with customers across multiple channels, including chat, social media, email and phone in a single interface for better customer experiences.

  • Customization Capabilities

    Microsoft Dynamics CRM offers extensive customization and scalability options and can be adapted to fit the needs of various industries.

  • Security and Compliance

    Microsoft Dynamics CRM meets the security and privacy standards such as GDPR compliance which helps to build trust with customers.

  • Reporting and Analytics

    The CRM platform has powerful analytics and reporting capabilities that can help track KPIs and improve decision-making.

  • Remote Work Supported

    Microsoft Dynamics CRM includes mobile-friendly apps and cloud-based access that makes it easy for employees to work remotely.

  • Integration with Power Platform

    The CRM system is integrated with Microsoft’s Power Platform such as Power Automate and Power Apps that can help businesses to automate repetitive tasks and improve efficiency.

Your Microsoft Dynamics CRM software at your fingertips

Ready to get your hands on your new CRM software? Our CRM consultants in Toronto are always ready to guide you through the selection with expert CRM consulting services.

Account Management for Power Apps

$ 6,000 implementation fee +

$30.00 per licence / per month

  • Account health & manager dashboards
  • Automated follow-up task creation for key accounts
  • Up to 10 custom fields
  • Integration with Office 365 & Teams
  • Leads, opportunities and competitors management

Sales Management for Dynamics 365

$ 9,500 implementation fee +

$88.20 per license / per month

  • Account health & manager dashboards
  • Automated follow-up task creation for key accounts
  • Up to 10 custom fields
  • Integration with Office 365 & Teams
  • Leads, opportunities and competitors management

Sales & Customer Service Management

$ 14,500 implementation fee +

$169.50 per license / per month

  • Account health & manager dashboards
  • Automated follow-up task creation for key accounts
  • Up to 10 custom fields
  • Integration with Office 365 & Teams
  • Leads, opportunities and competitors management
Our pricing strategy is guided by Microsoft's, ensuring you get competitive rates. For the most current pricing, our sales experts are a message away.

Don't take our word for it!

  • Manufacturing

    Always attentive to our needs, the dedicated team never hesitated to take the time to review points generating concern in order to ensure a project that would meet our expectations from A to Z.

    Olivier Marotte, CPA
    VP of Finance
  • Consulting

    The Gestisoft team offered a high level of both business and technical experience to the project and actively listened to and grasped all needs. Their recommendations enabled our client to make the best choice and have access to Business Central's greatest features. Along with this knowledge, Gestisoft consistently maintained strong communication.

    Jean-Marc Giroux
    International Engagement Manager
  • Energy

    We had initially had excellent references on Gestisoft regarding their services. We were charmed to meet a very well-structured team dedicated to its customers. It's a real pleasure to work with such passionate people.

    David Lafrance
    Director, Data and analytics
  • Distribution

    Gestisoft's consultants come from the industry, so when we worked together, we spoke the same language and shared the same vision of what was important and necessary. They guided us in implementing industry best practices. Throughout the project, their industry expertise eliminated any potential irritants that might have risen from inexperience in the distribution environment.

    Frédérik Lajoie
    Vice President
  • Services

    Gestisoft was very responsive and proactive in adapting to the internal challenges we faced and ensuring that we met our objectives. We were very impressed with the work of everyone involved in the project.

    Julie Lachance
    Director, IT & Innovations
  • Manufacturing

    The solution delivered to us has significantly improved our production visibility. We are now able to track our production in real time, and have more accurate data on the costs of each production run.

    John Franceschini, CPA
    General Manager & President

Change the trajectory of your business thanks to our CRM consultants

Gestisoft does not only offer CRM selection and implementation services, but a host of consultancy and expert solutions when it comes to Microsoft Dynamics 365.


Our CRM consultants in Toronto are always looking for ways to go beyond for our clients and as such, you can trust us when it comes to everything related to CRM platforms, consultancy, implementation and more.

  • Analysis

    We conduct in-depth analysis to assess your business processes and requirements. By understanding your unique challenges, we provide tailored recommendations to maximize the value of Microsoft Dynamics 365 CRM within your organization.

  • Implementation

    Our team ensures a smooth implementation of Microsoft Dynamics 365 CRM, integrating it with your existing systems. We manage every step, from data migration to configuration, delivering a solution that fits your business goals and workflows.

  • Support

    We offer continuous support to keep your Microsoft Dynamics 365 CRM running optimally. Our dedicated team is available to troubleshoot issues, provide updates, and ensure that your system adapts to evolving business needs.

  • Training

    We provide customized training sessions to empower your team with the knowledge they need to leverage Microsoft Dynamics 365 CRM effectively. From basic functionality to advanced features, we equip your staff with the skills to maximize productivity.

  • Evolution

    We help your Microsoft Dynamics 365 CRM grow with your business. Our evolution services ensure that your system adapts to new business demands, industry changes, and technological advancements. We continuously optimize and upgrade your CRM solution to maintain its relevance and efficiency, empowering you to stay competitive.

  • Audit

    Our CRM audit service provides a comprehensive evaluation of your current Microsoft Dynamics 365 setup. We identify gaps, inefficiencies, and areas for improvement, ensuring your system is aligned with your business objectives. With a detailed audit report, we offer actionable insights and recommendations to enhance system performance and user satisfaction.

Join a free workshop to empower your business with Microsoft Dynamics CRM and PowerApps

We understand that investing in a CRM software requires more thinking. And that is why we would rather show you how the CRM software can be a game-changer for your business.

Our CRM consultants are super excited to meet you at our free workshop where we will show you how Microsoft Dynamics CRM and PowerApps can transform manual processes into automated workflows, apps, bots and dashboards.

The workshop is the ideal starting point for businesses looking to have their first taste of CRM consultancy and how it can optimize their business processes.

Frequently asked questions

  • A CRM consultant is a professional who specializes in helping businesses select, implement, and optimize Customer Relationship Management (CRM) systems. They offer expertise in understanding a company's needs, recommending suitable CRM solutions, customizing them, and ensuring a smooth integration with existing processes. Their goal is to help businesses improve customer interactions, streamline sales and marketing efforts, and maximize the value of their CRM investment.

Have more questions about CRM consultants? We answer them here for you.

You can also reach out to us if you want to know more about our CRM consulting services in Toronto.