Unlocking the power of AI in ERP with Copilot in Business Central

At Gestisoft, we recently explored a proof of concept that demonstrates how AI in ERP, specifically using Microsoft Copilot, can optimize critical processes such as logistics management. While still in the exploratory phase, this project highlights the immense potential of AI and ERP to transform day-to-day operations.

AI in ERP: A proof of concept showcasing the power of Copilot in Business Central

The scenario: solving a logistical challenge

Imagine a distribution company tasked with delivering hundreds of orders daily, using a limited fleet of trucks. This process typically involves employees spending hours manually:

1. Analyzing each order (weight, volume, destination);
2. Grouping deliveries to maximize truck capacity;
3. Creating efficient routes while accounting for logistical constraints.

While essential, this work is time-consuming, demands deep expertise, and is prone to human error. So, how can we simplify this process while maintaining accuracy?

By integrating Microsoft Copilot into Business Central, we demonstrated how AI in ERP can automate and optimize logistics:

1. Automated data analysis: AI retrieves all orders for a given day and analyzes key information, such as weight, destination, and delivery constraints.
2. Smart resource allocation: Copilot automatically groups orders and assigns optimal routes to trucks, maximizing their capacity and efficiency.
3. Transparent decision-making: The tool provides explanations for its choices, such as: “Truck A is filled to 95% capacity with orders for Region X, while remaining orders are assigned to Truck B.”

With this approach, tasks that once required hours of manual planning can now be completed in minutes, with greater accuracy and efficiency. AI in ERP allows businesses to rethink their critical processes and focus on what truly matters.

The tangible benefits of AI in ERP

Integrating AI into an ERP like Microsoft Business Central delivers immediate, measurable advantages:

• Automation of complex tasks: AI handles repetitive processes like logistics planning, inventory management, and order handling, allowing teams to focus on higher-value activities.
• Enhanced accuracy: By analyzing real-time data, AI reduces human error and ensures optimal decision-making.
• Resource optimization: AI maximizes resource usage, such as trucks, inventory, or labor hours, which translates into reduced operational costs.
• Time savings: Processes that used to take hours are now completed in a fraction of the time, increasing overall efficiency.

These benefits demonstrate how AI in ERP can streamline daily operations while delivering significant time and cost savings.

A solution in evolution, but full of potential

It’s important to note that this demonstration remains a proof of concept and not a solution ready for large-scale deployment. However, it marks an exciting step in exploring the possibilities of AI in ERP systems like Business Central.

At Gestisoft, we are committed to learning, innovating, and working closely with our clients to unlock the potential of these tools. By understanding the unique realities of each business—whether related to logistics, inventory, or financial processes—we can adapt AI and ERP solutions to deliver tangible results.

Our collaborative approach allows us to explore, experiment, and co-create customized solutions that align with your specific needs.

Why invest in AI in ERP?

The integration of AI in ERP, particularly with tools like Microsoft Copilot in Business Central, offers businesses a strategic advantage. It’s important to note that Copilot is already included in Business Central, meaning you can access its AI capabilities without additional licensing costs.

However, fully leveraging Copilot’s potential to address your unique challenges requires expertise and personalization. That’s where Gestisoft’s expertise comes in:

• Maximizing AI capabilities: Ensuring you get the most out of Copilot’s AI features to solve real business problems like logistics optimization or inventory planning.
• Custom-built solutions: Adapting AI in ERP to meet the unique needs and workflows of your business.
• Accelerating transformation: Guiding you through the adoption process to help you innovate and drive measurable results.

By investing in Gestisoft’s expertise, you gain access to a team that understands how to transform AI in ERP into solutions that deliver real value.

AI in ERP: Building the future of business

At Gestisoft, we believe that AI in ERP, powered by tools like Microsoft Copilot and Business Central, represents the future of business operations. This proof of concept is just a glimpse of the opportunities that await businesses ready to embrace these technologies.

Curious to see how AI in ERP can optimize your operations? Contact us today to discuss your needs. Together, we’ll explore the possibilities, build tailored solutions, and help you drive your business forward.

AI in ERP isn’t just about technology—it’s about empowering your organization to overcome challenges, innovate, and shape the future of your industry.