We are excited to embark on this journey of success with you!

Discover how our tailored Customer Success plans empower businesses like yours to optimize CRM and ERP solutions for peak performance. Our dedicated team is here to guide you every step of the way, making sure your success stories aren't just goals, but reality.

As a trusted Microsoft partner, Gestisoft brings you a winning combination of cutting-edge technology and deep expertise. Our team of certified professionals is recognized for delivering exceptional CRM and ERP solutions. With accolades that underscore our commitment to excellence, you can trust Gestisoft to drive your business forward with confidence.

Let's unlock the door to success and open a world of possibilities!

Key Benefits of Our Customer Success Plan

Tailored Flexibility: Say goodbye to one-size-fits-all. Our new plan adapts to your unique needs, guaranteeing you pay only for the support and services you truly require.
Essential Services: Unlock a suite of essential benefits including Upgrade Assurance, webinars, envisioning sessions, health checks, and expert coaching sessions.
Budget Management: Enjoy greater budget flexibility. Purchase additional support hours as needed, and pay for additional services by the hour.
Personalized Support: Tailor your support experience with self-service scheduling for coaching sessions, and direct access to our amazing team of support coordinators.

Elevate your Microsoft solutions with Gestisoft's Customer Success Plan. Experience comprehensive, tailored, and value-driven support that propels your business to new heights.

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Infinite Possibilities

Let Our Customers Do the Talking

« Working with Customer Success means having a team that's dedicated to our business and our needs. This team includes the Customer Success Manager as well as technical advisors and architects. They understand our business needs and can translate our vision into concrete and innovative elements. As the months pass, we really feel a greater understanding and support for our ecosystem, which means recommendations and developments are also accelerating. At Customer Success, we have peace of mind and a refreshing sense of confidence! »

- David Lafrance, Director, BI Development and Business Solutions, Harnois Énergies

Features and Inclusions of Our Customer Success Plan

Update Insurance: Stay ahead with seamless system operation after Microsoft updates.

Monthly webinars: Gain insights from industry experts through informative webinars.

Free envisioning session: Collaborate to tailor solutions that align with your business goals.

Included project and support coordination: Coordination services are included for all support tickets and service requests.

Annual Health Check: Regular assessments protect your system's performance and stability.

Expert Coaching: Access to up to 12 one-hour coaching sessions for hands-on guidance.

Budget Flexibility: With plans starting as low as 226$ per month, customize your support hours to match your evolving needs.

Unused Hours Credit: Unused support hours/cases are credited for future use.

Tailored Support: Self-service scheduling empowers you to manage coaching sessions on your terms.

Simple & Powerful

Why Choose Gestisoft as Your Microsoft Partner?

At Gestisoft, we understand that choosing the right partner for your CRM and ERP needs is a critical decision that can shape the success of your business.

With over 25 years of experience in the industry, Gestisoft boasts a team of seasoned professionals who bring a wealth of knowledge and insight to every project‍

Our strong partnership with Microsoft and our certifications and awards underscore our commitment to excellence and innovation. You can trust us to provide cutting-edge solutions that align with your business goals.

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Simple & Powerful

Our Customer Success plans go beyond traditional support services.

We recognize that every business is unique. That's why Gestisoft takes a personalized approach to understanding your specific needs, tailoring solutions that address your challenges and drive growth.

In a rapidly evolving landscape, Gestisoft remains at the forefront of industry trends and technological advancements. We're committed to delivering solutions that not only meet your current needs but also prepare you for the future.

Your Success is Our Mission

When you partner with Gestisoft, you're not just gaining a service provider — you're gaining a dedicated partner invested in your growth and success.

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Ready to take the next step?

Discover the Gestisoft difference today. Let us help you optimize your CRM and ERP solutions, elevate your business, and embark on a journey of excellence together.

Frequently Asked Questions

Do you have any other questions?

How do you calculate the monthly rate?

Our pricing is based on the number of active Dynamics 365 licenses, but with the principle of offering the lowest price for the customer.

To do so, we take 3 parameters into account:
- Number of licenses;
- Support usage (low, medium, high);
- Planned optimizations (low, medium, high).

These 3 parameters will be entered into a calculator, which will bring out the most advantageous price.

What's included in the plans?

All our plans, without exception, now include:

Update Insurance
Access to monthly webinars
One envisioning session per year
One yearly health check
From 1 to 12 one-hour session with one of our experts (self-service consulting)
Coordination for all requests, from support cases to optimization projects

How many support cases are included?

This will be determined by the number of licenses.

Will a case have an unlimited number of hours?

Yes, Gestisoft will track the hours/cases usage monthly.

What is the duration of the plans?

Plans will have an annual contractual agreement. Customers may choose to pay annually or monthly, but the term will be 12 months.

Do the product lines have different prices?

No, prices are the same for all product lines, and are added together if a customer has 2 product lines.

Your Success, Our Mission : Power Your Growth with Our Expertise