Modern business is characterized by rapid development in all aspects of an enterprise, and nearly every company that wishes to succeed will be confronted with the necessity of integrating software solutions to improve its operations. To maintain a competitive edge and lower the number of resources required for production is vital for success. This is why, when it comes to automating your business processes, ERP systems may provide substantial advantages.
Read on to learn about 5 examples of different aspects of your organization that can benefit from ERP automation.
What is an ERP?
ERP stands for Enterprise Resource Planning, and it is a resource management system that helps businesses streamline their operations. Thanks to its capabilities, you can lessen the adverse impact of human error and improve the efficiency of a firm that functions with numerous departments. Such a system, in principle, becomes a business plan that takes into account aspects like:
- financial management - budget, tax and accounting records;
- human resources;
- assets;
- interactions with partners and customers.
When it comes to the practical aspect of using an ERP, it is a system that ensures the necessary software is in place to meet your company's needs, in part by automating one or more essential operations. It optimizes not just the aforementioned aspects, but also a variety of other processes. For example, all data is stored in a single database, which can be accessed by all of your employees who have the appropriate access via the Cloud. In this regard, it becomes a powerful tool for centralizing all the parts of your organization and ensuring optimal congruence.
Who can benefit from ERP automation?
Because ERP automation is a significant investment and technically complex solution, it is evident who the primary target audience for ERP automation is. Naturally, large enterprises and companies looking to grow quickly will be its primary target market. If you have a difficult time maintaining records and wish to reduce some of the workloads, ERP automation is a good option for you. However, large corporations aren't the only ones; SMBs can also benefit greatly from such a system. Regardless of size, a company that has opted for an ERP solution can gain a significant edge in a competitive market by utilizing effective automation to streamline operations.
Dynamics 365 is a very good solution. With its Workflow system, you can simplify and automate your business !
You must assess the cost-effectiveness of an ERP deployment to determine whether it is essential for your business. Make the necessary calculations before launching any such system, as it shouldn't be costing you more resources than you can allocate, but maximizing your profits and lowering the costs of labor. Keep reading to learn about 5 ERP automation examples, so that you can decide if automating these processes will be beneficial to your business and thus worth implementing an ERP system.
ERP automation examples
Purchase orders
For starters, if you use your ERP software to create a purchase order automation procedure, you may have your POs sent to the relevant stakeholders for approval and then automatically forward them to the vendor after that approval is received. It simplifies the process by eliminating the requirement for traditional paper purchase orders, like automated invoice management or dematerialization of vendor invoices; So that you may reduce processing times and improve your efficiency thanks to an automated procurement procedure. Automation gives your team complete transparency and control; it helps them by reducing repetitive tasks and helps your business by guaranteeing that the process is properly followed.
Customer data management
There are numerous essential processes related to customer data that may be automated using an ERP module that manages client information. Don’t leave the data about your customers - the core of your business - up to easily mismanaged manual processes, where their contact information, preferences, purchase history and other vital information can get lost. You may define shipping preferences, price categories, and other important details about your clientele when you automate this data. In turn, this will allow you to provide better service to your clientele, resulting in greater customer satisfaction and loyalty.
Customer service
Customer service automation is used by many organizations to increase the productivity of their customer support teams. Its goal is to reduce the number of interactions necessary to resolve clients' issues. At its core, it protects companies from overwhelming call volumes and accelerates customer service procedures. ERP automation also saves clients the trouble of being transferred from one department to another, from agent to manager (and so on) just to solve an issue. All of the information they might need is included in a single system and database. This allows your customer service department to better respond to client inquiries and cut down on queues. There is no doubt that your consumers will be happier when you provide them with better information at their first point of contact with your company.
Inventory management
Using an ERP inventory management automation will save you a significant amount of time and labor. Using a centralized system to manage operations reduces the workload and streamlines everyday tasks related to inventory maintenance. This means higher productivity and better results, faster. Businesses that have mastered the management of their inventory, and its automation, get the greatest returns and customer satisfaction. Successful inventory management is all about automating data, and thankfully, inventory management systems as part of your ERP solution provide a great deal of this essential information.
Finance & accounting
A company's success depends on accurate financial data, thus it must be well maintained. To this end, accounting and financial operations are increasingly being automated as a result of the growing use of technology by businesses. Automating your accounting and finance also reduces the chances of duplicate entries and human error, maintaining the quality and integrity of data in these vital processes. Furthermore, ERP automation of this aspect ensures that bills are paid on time and that proper payment terms are utilized in the process, which helps establish the reputation of your brand.
Get the best out of ERP software with Business Intelligence
Through business analytics, data mining, data visualization, and best practices, Business Intelligence (BI) offers you everything you could possibly need to know about your operations. BI has grown in leaps and bounds over the years, and today provides data-driven solutions that enable businesses to make the best decisions in any given situation. For this, it monitors different aspects of the business, analyzes consumer behavior, tracks market trends, identifies challenges inside the company, suggests methods to optimize operations, and seeks to maximize profits.
Together, your ERP and BI solutions can help you turn your company's data into strategic insights. ERP software may help you organize your company's data, which BI software can subsequently mine and display. As such, ERP is necessary for BI to do the best job possible, which is why some ERP systems provide BI capability at their core.
ERP automation with Business Central
Dynamics 365 Business Central is a Microsoft cloud-based SaaS ERP solution. It is a comprehensive ERP system that brings your accounting, sales, inventory, customer service, and operations under one roof. With Business Central, you get to enjoy Microsoft's user-friendly interface while automating processes and workflows with well-known Office programs like Outlook, Word, and Excel to help make your business more efficient. It also provides you with a complete picture of your operations, thanks to built-in analytics supported by powerful AI.
Microsoft Dynamics 365 Business Central will arrive in April 2018 to better serve the companies that are looking for a high performance, mid-level ERP. Business Central is a complete solution that’s unique, complete, and can manage:
- Finances and accounting
- Supply in chain
- Manufacturing
- Project accounting
- Customer service
Gestisoft is here to help you get the most out of ERP automation
You can count on Gestisoft to assist you in implementing the most effective BI and ERP solutions for your business. Our team consists of CRM and ERP experts that place our clients' needs at the heart of our operations. There are no cookie-cutter solutions when it comes to the implementation of a business intelligence process. This is why our professionals are at your disposal to help you get a personalized system that best suits your particular requirements.
Automate your processes with ERP and benefit from BI to take your business to the next level. Give us a call so we can go over the options together and determine what works best for you.
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