June 21, 2023
Cities (Civio 365)
Why Do Cities Need a 311 and Citizen Request Management Software?
• Local and state governments use 311 and citizen request management software to manage the influx of citizen requests for non-emergency services.
• 311 services help people with questions about municipal services, reporting graffiti, broken streetlights, potholes, building violations, tree trimming, and sewer inspections.
• Local governments must use comprehensive citizen request management software that includes online and mobile applications.