Skip to navigationSkip to content

Microsoft Dynamics 365 Copilot

Creation of customized business copilots that understand your reality

Standard Copilot helps individuals work faster. Custom agents help your entire organization work smarter. Because your processes, rules, and internal logic are unique—and out-of-the-box AI doesn't know any of them. Gestisoft designs and builds agents tailored to your workflows, your data, and your business context.

  • Copilot agents built around your actual processes
  • Repetitive workflows automated across departments
  • AI connected to your systems and data
  • Precise, contextual support delivered to the right teams
Free discovery call

When standard Copilot isn’t enough anymore

Copilot is great for content, meeting summaries, and data analysis. Where it falls short is when the need becomes specific to your organization:

  • HR questions that still require a human to answer
  • Onboarding processes still guided manually
  • IT requests handled by people instead of systems
  • Internal policies that are hard to find and harder to enforce

Generic AI doesn't solve these problems. An agent built for your organization does.

Core value pillars of customized business copilots

  • Custom Copilot agents are built around your workflows, business rules, and internal logic to deliver precise and actionable responses.

What customized Copilot agents can do for your organization

These are not theoretical use cases. These are real, ready-to-deploy scenarios based on your needs.

Ready-to-use Copilot agents

Our turnkey Copilot agents are designed to meet the specific needs of your organization.

  • Training IA Agents

    HR FAQ Agents

    Automatically answers employees' questions about vacation, insurance, policies, etc.

    Cost $3,000.00

    Contact Sales

  • Training AI agent

    Employee onboarding agent

    Welcome your new recruits, guide them through their first steps and answer their questions.

    Cost $3,000.00

    Contact Sales

  • Training Agent IA

    IT support agent

    Handles routine IT requests and redirects them to the right resources.

    Cost $3,000.00

    Contact Sales

  • Training AI Agent

    Internal procedures agent

    Helps employees follow the right steps for internal administrative requests

    Cost $3,000.00

    Contact Sales

  • Training AI Agent

    Safety & compliance agent

    Promotes cybersecurity best practices and answers questions about the organization's policies

    Cost $3,000.00

    Contact Sales
Contact Sales

How we build your custom Copilot agents

This is not just development. It’s a structured approach to building useful, usable AI.

  • Analysis of your processes

    We identify:


    • Repetitive tasks
    • Knowledge gaps
    • Workflow bottlenecks

    This ensures the agent solves a real problem.

  • Functional design and use cases

    We define:


    • What the agent should do
    • How it interacts with users
    • What data it needs

    This creates a clear framework before development.

  • Development with Copilot Studio and Power Platform

    We build your agent using:


    • Copilot Studio
    • Power Platform tools
    • Microsoft integrations

    This ensures scalability and compatibility with your ecosystem.

  • Testing and validation

    We validate:


    • Accuracy of responses
    • Workflow behavior
    • User experience

    This ensures reliability before deployment.

  • Deployment and support

    We deploy the agent into your environment and provide ongoing support to refine and improve it over time.

How Gestisoft supports your AI agent journey

Custom Copilot agents are part of a broader evolution:

  • Explore: discover what AI agents can do through workshops
  • Build: develop your first agent based on real use cases
  • Expand: integrate AI deeper into your processes

This aligns with our Copilot Agent workshop and integration journey—designed to move from experimentation to real business impact.

220+ projects per year

With so many projects under our belts, our team of 110+ specialists is ready to support you in your digital transformation.

We build relationships that last

With a 95% renewal rate for 2024, we’re proud to see our clients trust us year after year. That’s what a true partnership looks like: being there for you, today and tomorrow, to ensure the success of your projects and the peace of mind of your team.

This isn’t our first rodeo

Since 1997, we’ve been helping businesses tackle their technological challenges. With over 27 years of experience, we’ve seen it all (or almost!) and we know exactly how to help you reach your goals. When it comes to Microsoft solutions, you’re in the best hands.

Build an AI agent that actually fits your business

You don’t need a generic assistant.

You need something that understands how your organization works.

We’ll help you:


  • Identify the right use case
  • Build a tailored Copilot agent
  • Integrate it into your workflows

And most importantly—make it useful from day one.

Free discovery call

  • A custom Copilot agent is an AI assistant designed specifically for your business processes, workflows, and internal data.

  • Standard Copilot provides general assistance, while custom agents are tailored to specific use cases and can automate business processes.