Simplify the citizen's requests management with Civio 365

Gestisoft has developed its Civio 365 solution to allow you to get started quickly with a complete CRM solution, Microsoft Dynamics 365, adapted to the reality of Cities and to the needs of citizens. Benefit from the expertise of our advisors and the business intelligence acquired by our team during our numerous projects in collaboration with various municipalities.

With more than 25 years of expertise in the field of technological solutions, we know the reality with which you have to deal every day and the challenges, both human and technological, that an implementation project involves. We have implemented hundreds of business tools in different industries and we know how difficult it can be to communicate urgent information across various teams.

Civio 365 has a level of security that allows you to ensure that elected officials see only the information they need to effectively respond to their fellow citizens. The solution allows you to protect your citizens' information in a secure and organized place in Microsoft PowerApps.

In addition, you can establish user roles to limit access to your citizen request management software, but also against data theft. With its hosting in Canada, its SLA level at 99.9%, its redundant backups, the best ISO 27001, SOC 1, SOC 2, FedRAMP, UK G-Cloud, PCI DSS, HIPAA security certifications as well as its technical support, Civio 365 is a safe place for your citizens.

Office 365 and Microsoft Dynamics 365 is not a simple integration but, it has a common database, Microsoft's Dataverse. Use the power of Office 365 to your advantage. Microsoft Dynamics 365 is fully integrated with the Office 365 suite. Collaborate on the most important Microsoft Dynamics 365 cases from Microsoft Teams. Manage your files directly in SharePoint from Microsoft Dynamics 365.