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Customer Relationship – CRM  >  Microsoft Dynamics CRM > Microsoft Dynamics CRM - Overview


Microsoft Dynamics CRM - Overview
Working the way you do

Microsoft Dynamics CRM is the fastest and easiest way to add CRM capabilities to any organization that uses Microsoft Office system applications, including Microsoft Office Outlook. Because it was designed to partner with Office Outlook, Microsoft Dynamics CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and a fast return on investment.

What's new in version 4.0?

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

Microsoft Dynamics CRM is:

  • User-friendly: You can manage all your activities, opportunities, e-mails, actions and documents from Internet Explorer or Outlook. Its familiar navigation interface encourages users to adopt it quickly.
  • Flexible: Microsoft Dynamics CRM is very flexible, enabling it to be speedily adapted to work with your business processes and company methods. It provides for consistent process applications and offers a personalized visibility of your company data in real time.
  • Reliable: The integration of CRM in a Microsoft.NET platform ensures you stability and unequaled performance. It also enables your IT team to deploy it quickly, and to maintain it easily with all of your current technologies.

Target clientele:

Microsoft Dynamics CRM is principally aimed at small and medium businesses from all industries that have adopted the Microsoft technology platform to guide their businesses, and are searching for a CRM solution that is easy to use, implement and maintain.

More details on Microsoft Dynamics CRM:


Acrobat Microsoft Dynamics CRM Top 10 Reasons Brochure (PDF)
Acrobat Microsoft Dynamics CRM Brochure (PDF)

 


 

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Demos

See Microsoft Dynamics in action

See Microsoft Dynamics CRM in action

Documentations

To know more about Microsoft Dynamics:

Acrobat Microsoft Dynamics

Acrobat Microsoft Dynamics Information kit 

 Microsoft Dynamics CRM White Paper : CRM and Social Networking  (New!)

 Microsoft Dynamics CRM Case Study : GIRO (New!)

 Microsoft Dynamics CRM Case Study: Cantrex (New!)

 Microsoft Dynamics GP Case Study : CareFlite (New!)


Links

Get in touch with a  Microsoft Dynamics specialist

You have a question regarding Microsoft Dynamics?

Get in touch with one of our Microsoft Dynamics

 


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