Field Service

Manage Projects Costs, Optimize Resource Utilization and Improve Productivity

Field service management software for businesses that like to stay connected

Management of field service operations demands a flexible, integrated software solution capable of tackling a disparate network of users. From office, through warehouse to the field there can be a lot of complications in a traditional or paper based field service management arrangement. Gestisoft removes those complications with an integrated, high performance software solution that will streamline your field service management.

Paperless, project ready and precise

Whether field services represent your main business or a secondary profit centre, or a complimentary activity, there are a number of core components you can expect from Gestisoft’s field service management software:

• Project Management – budget, schedule, monitor, and analyze performance

• Job Pricing and Costing – predict job costs, margins and profits, maximizing prices

• Resource Management – Job Planner, labor Scheduling and dispatch

• Labour Time Billing/Timesheet Administration –update timesheets on the move and keep track of project spend and resources utilization rates

• Contracts and SLAs Management – Document management, alerts and more

• Helpdesk and Service Call – Cases Management, work orders and customer Billing

• Preventative Maintenance – Scheduled, conditional and interval Based

• Detailed Work Progress Analysis and Profitability – understand how you can streamline your maintenance allocations and processes to maximize revenue

• PDA notebook and Mobile Device Access – field workers are able to update project tasks and receive new work orders while mobile

• Customer Portal – Customer self-service to follow cases and service calls status

Industry-focused solutions that meet your unique business processes and needs

Every industry has its own unique business processes and needs. For that reason, many companies today are demanding industry-focused solutions that meet their goals in every possible way. Gestisoft provides field service management software specifically designed for a wide variety of professional service industries such as:

• Technology Service Providers – IT Service providers Voice Data Equipment Resellers, Medical Devices, Software Developers

• Industrial Contractors – HVAC, Security Systems & Fire Protection, Electrical Mechanical Plumbing Contractors

• Professional Service Companies – Management Consulting, Software and IT, Professional Services, Specialty Services, Marketing Services, Energy Services

• Equipment Repair – Electronics, Commercial and Industrial Eqpt, Appliances

• Mining – Metal Ore Mining, Oil & Gas Mining

Our field service management solutions are built on top of world class CRM & ERP products such as Sage Accpac ERP, Sage CRM, Microsoft Dynamics GP and Dynamics CRM so you know you are getting the best software foundation on the market. Don’t rely on hand written notes any more with a paperless, automated and integrated work order system from Gestisoft.

Our disciplined, agile approach minimizes the complexity and risk of technology implementations while maximizing project success. We ask the right questions to get to the root of our clients’ problems in order to recommend and implement the right Software Solution the first time.

Call us at 514.399.9999 to speak with a ERP and CRM Expert send us an email to info@gestisoft.com

Gestisoft. Just Right.