CRM and ERP Implementation Services

Just the Right ERP and CRM Implementation services

Our disciplined, agile approach maximizes project success

The technological solution is an important part of any ERP/CRM project, but to ensure its success, a good implementation is certainly as important. Successful software implementation requires a wide range of services, a high level of competency and the use of a rigorous methodology. Furthermore in order to guarantee a proper utilization of your systems, user training and continuous support are needed. Due to its skilled team and the experience of hundreds of implementations, Gestisoft masters the solutions and technologies needed for the deployment of ERP/CRM applications. Gestisoft offers all services required for the acquisition, implementation and support of these solutions by proposing flexible engagements adapted to the scale and complexity of your projects.

• Implementation

• Analysis and consulting

• Personalized development

• Training

• Support

Implementation

Implementation includes all the services required to realize your ERP/CRM project, from the detailed definition of specific needs to the production stage. The implementation team sees to the execution of the selected solution as well as the system deployment with the collaboration of your internal team responsible for this project. Implementation includes various steps, depending on the project dimension, which will be implemented depending on the approved methodology, allowing a structured execution and a meeting of the deadlines and plans previously agreed upon.

Analysis and consulting

Analysis and consulting are the cornerstone of your projects since the efficiency of your ERP/CRM solutions is based on the exact comprehension of your expectations. The business analyst will get involved during the acquisition time to identify the critical business processes and define the project scope. He will then intervene at the beginning of the implementation period to analyze your needs and document your functional and technical requirements.

Personalized development

Even though the proposed ERP/CRM applications are extremely adaptable, the uniqueness of certain business processes may need a personalization or the development of the applications. The development experts at Gestisoft personalize your solution according to the client's specifications. This personalization can be realized with an ERP/CRM toolbox, also known as a Software Development Kit (SDK), or if necessary, with standard program tools such as Microsoft Visual Studio .NET.

Training

The training of your team guarantees that the solutions are suitably used to their maximum potential. Whether it is in the context of a project implementation or for specific needs, Gestisoft offers training classes on your premises or at our office, for individuals or groups. In addition to user training, Gestisoft also offers technical training for your IT team on administration and personalization of the applications.

Support

In order to ensure the best performance of your systems and assure continuous support of your operations, Gestisoft has a dedicated technical assistance team, ready to assist you. Our assistance can take place on your premises or through the phone, e-mail or Internet. Gestisoft offers its clients an assistance package giving access to unlimited support.

Gestisoft business services are just the right fit.

At Gestisoft, we minimize the complexity and risk involved in technology implementations to deliver the right business services for your Industry, the first time. Find out which solution is right for your business – call us at (514) 399-9999 or email us at info@gestisoft.com.

Gestisoft. Just Right.